FAQ - Global Sisters

Have a browse and if you can’t find the answer to your question, get in touch via hello@globalsisters.org

Am I eligible to join Global Sisters?

Yes if:

you identify as a woman
you’re living in Australia or part of an International partner program
you’re experiencing challenges finding a job that meets your needs AND
you are exploring business as an alternative to meet your needs OR you need more support to help your early-stage business be financially viable.
if you feel aligned to Global Sisters’ Sister Code.

You may also be from one of Global Sisters partner organisations.

Does the program have a cost?

No. All Global Sisters business education and coaching programs are completely FREE of charge, subsidised by generous philanthropic, Government and corporate supporters. There is no catch, ever.

How much support can I access?

Global Sisters recognises that businesses don’t happen overnight, great businesses can take time to start and gain momentum. In recognition of this, Global Sisters offers 3 years of free business support but you can stay part of the community and access content and events forever.

What can I expect Global Sisters to do for me?

Global Sisters can support you with access to quality business education, group and individual coaching support, access to tailored micro-finance and insurance products, access to an online e-commerce platform and can connect you into a community of like-minded business women.

What won’t Global Sisters do for me?

Global Sisters can open doors but you have to walk through them. You have to take the steps, put the systems in place, make the decisions and pay the bills, after all you are the business founder and owner.

While Global Sisters tries to profile businesses in our community, your business may or may not be profiled by Global Sisters in marketing materials.

How can you provide so much support at no cost?

Global Sisters is a non-profit organisation supported by generous organisations and individuals who understand that incredible things happen when you back women. Global Sisters operates a lean and efficient team, using technology to enable and amplify our support.

Survey data is important to us to demonstrate the impact of our support to our funders.

Thank you to our generous donors and supporters we are able to provide high quality business support at no cost to our Sisters (emerging business women).

What if I don't have a business idea?

You’re in the right place. Global Sisters supports women with no ideas, too many ideas or an early stage hunch as well as women with existing businesses. If you are looking to decide on a business idea, we suggest you complete My Big Idea: self-guided or My Big Idea: LIVE– sign up here.

What if I have a business, but need further support?

Global Sisters offers a range of programs and supports appropriate for existing businesses which are not yet consistently profitable. Sign up to the Sister Portal to access coaching programs, business education, accessible finance products and a community of like-minded business women. We suggest exploring the First 10 Customers program or monthly Coaching Circles as a place to start. Register your interest here to sell through the Global Sisters Marketplace.

What is the Back Her Brilliance Directory?

Back her brilliance is a National Directory connecting conscious consumers and corporate buyers with high-performing, women-led businesses that prioritise fair pay, ethical sourcing, sustainability and social good.

Interested in creating a profile on the Back Her Brilliance Directory, find out more here.

How do I download the app to my phone or desktop?

Well it is not technically an App, it’s a tile that looks and behaves like an app but has the added benefit of working on both your mobile and desktop. Download it on your devices today!

Why Download? Think of it like a business coach in your pocket! By downloading the tile you can quickly access the programs and resources, receive notifications for upcoming events and stay connected to your community groups.

How to Install on Android

To install our tile on your mobile device, follow these steps:

Open your web browser on mobile and type in the URL sisters.globalsisters.org.
Tap on the ‘Add to Home Screen’ prompt or button. This can usually be found in the browser’s menu options. If the prompt doesn’t appear, tap on the 3 vertical dots found at the top right of your screen and select ‘Add to Home Screen’.
A prompt will appear, asking if you want to add the tile to your home screen. Confirm the action.
The tile will be installed on your device and can be accessed from your home screen just like any other app.

How to Install on iPhone

Open your web browser on mobile and type in the URL sisters.globalsisters.org.
Tap on the up arrow found at the bottom or top right of your screen. Tap ‘Add to Home Screen’ prompt or button.
A prompt will appear, asking if you want to add the tile to your home screen. Confirm the action.
The tile will be installed on your device and can be accessed from your home screen just like any other app.

How to install on Desktop

The process of installing our tile on your desktop is similar to how it’s done on mobile devices, with slight variations depending on the browser being used. Here are the general steps:

Navigate to the site sisters.globalsisters.org you wish to install in your desktop browser.
Look for an ‘Install’ prompt or button, typically located in the address bar or browser menu. (This icon looks like a little computer screen with an arrow pointing down).
Click on it, a prompt will appear asking if you want to install the tile.
Confirm the action, and the tile will be installed on your desktop, accessible like any other installed software.
Add the tile to your task bar for easy access.

I’ve forgotten my password for the Sister Portal, what should I do?

Navigate to the Sister Portal sign in page and click on Forgot Password, you will be sent an email to reset your password. If you’re still having trouble, contact concierge@globalsisters.org for technical support.

I’ve changed my email or business name, what should I do?

Log into your Sister Portal account to update your details. You can update your email address under ‘Account Settings’. You can update your business name and business details under ‘Profile’.

My Sister Portal isn’t loading/working properly?

You may need to clear your browser cache, follow the instructions below and if you are still experiencing issues, please contact concierge@globalsisters.org for technical support.

Instructions for PC users:
1. On your computer, open Chrome.
2. At the top right, click More .
3. Click More tools. Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
6. Click Clear data.

Instructions for Mac users:
1. From the home screen, Select Settings > Safari.
2. At the bottom of Safari’s settings screen, Select Clear cookies and data or Clear Cookies and Clear Cache.
3. Confirm when prompted.

How do I know what programs are coming up?

Join the Global Sisters Community on Facebook and/or scroll down to our footer to sign up to our emails, we will keep you informed of upcoming programs and events each month. You can also keep an eye on all of our programs here.

How do I connect with the Global Sisters community of business women?

Check out our Community groups within the Sister Portal. There you can join the groups that are relevant to you.

We also recommend joining our Global Sisters Facebook Community, you can connect with women all over the country, ask questions, give and get support, find out about upcoming programs and events and back each other’s brilliance.

I’m interested in bringing Global Sisters to my community, what should I do?

Reach out to hello@globalsisters.org and let us know a little about your organisation or community. Our team will be in touch to arrange a call to discuss further.

Who can I contact about Global Sisters programs, Back Her Brilliance Directory and anything else at Global Sisters?

Looking for more information about our programs? contact members@globasisters.org.

Looking for more information or want to list your business on the Back Her Brilliance Directory, contact directory@globalsisters.org.

Have any other questions about Global Sisters, contact hello@globalsisters.org.

What can I do if I have an issue or feedback?

Please fill out this anonymous form to leave your comments or feedback. If you would like us to contact you with regards to your comments, please make sure you pop your email address in.