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FAQ - Global Sisters
Returns and Refunds

To offer you the best possible shopping experience, we offer refunds or exchanges on all products within 14 days of delivery. All returned items must be unused and in the original packaging. We will cover the cost of return postage only if the item is faulty.

To arrange a return please contact hello@globalsisters.com with your order number and reason for return.

Payment Options

Paying for your order is simple – use your credit card (securely processed by eWay), or your PayPal account.

We accept both Visa and Mastercard for credit card payments.

For any assistance processing your order, please contact hello@globalsisters.org

 

Postage and Delivery

If you order by midday Australian Eastern Standard time your order will be despatched the same day. We use Australia Post for shipping and we will provide you with tracking information. We do not currently ship overseas. If you would like to subscribe to our mailing list we will let you know when we start shipping to your country.

Redeeming a gift card

Redeeming an electronic or physical gift card is easy.  At checkout, you will see a box where you can enter your gift card number. Your shopping cart will automatically update with the revised price, after the gift card has been applied.

Any unused credit will remain on your gift card.

Giving a gift card

Give the gift of choice – if you can’t find the right gift and you’d like to introduce someone to the Global Sisters mission, a gift card is right for you.  

About Global Sisters

Global Sisters is a non profit dedicated to enabling women lift themselves out of poverty, forever. We provide women with the tools, networks and resources to accelerate an idea into a thriving business. Based out of Sydney, our team is across Sydney, Victoria, and the Philippines. Read more about us, our team, and our impact.

Contribute to Global Sisters

Global Sister could use your help in many ways. Whether you’d like to be a business coach, host a Sister Circle, or give a straight-forward donation, every contribution makes a big impact to Sister, and in many cases you can see the face of Sister you are helping.