Customer Service

To offer you the best possible shopping experience, we offer refunds or exchanges on all products within 14 days of delivery. All returned items must be unused and in the original packaging. We will cover the cost of return postage only if the item is faulty.

To arrange a return please contact with your order number and reason for return.

If you order by midday Australian Eastern Standard time your order will be despatched the same day. We use Australia Post for shipping and we will provide you with tracking information. And yes, we also offer international shipping.

Redeeming an electronic or physical gift card is easy.  At checkout, you will see a box where you can enter your gift card number. Your shopping cart will automatically update with the revised price, after the gift card has been applied.

Any unused credit will remain on your gift card.

Give the gift of choice – if you can’t find the right gift and you’d like to introduce someone to the Global Sisters mission, a gift card is right for you.  

Global Sisters is a non profit dedicated to enabling women lift themselves out of poverty, forever. We provide women with the tools, networks and resources to accelerate an idea into a thriving business. Based out of Sydney, our team is across Sydney, Melbourne, Brisbane and Canberra. Read more about us, our team, and our impact.

Global Sister could use your help in many ways. Whether you’d like to be a business coach, host a Sister Circle, or give a straight-forward donation, every contirbution makes a big impact to Sister, and in many cases you can see the face of Sister you are helping.